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Understanding error messages
Understanding error messages

Understand the meaning of error messages.

Jonas Steeger avatar
Written by Jonas Steeger
Updated over a week ago

You are not assigned to an active hub

Appearance: 

-At login or
-when using the function "Forgot password" .

Meaning:

-You are using an incorrect e-mail address or
-Access has been disabled for you by a project manager. 

Tip: Ask your project manager if you have been disabled in Falcon. 

Timeout

Appearance:

After saving new data in Falcon.

Meaning:

The calculation of the data takes a little longer. Don't worry, the entered data will not be lost. Wait a while and reload your browser.

Oops...

Appearance:

Different situations in Falcon.

Meaning:

You have performed actions for which you do not have the required permission.  Reload your browser and try the action again.

Have you received other error messages that are not listed above? Please send us an email to suppport@nordantech.com and we will try to help you with the solution.

  

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