Falcon distinguishes between two types of users: Members and Passive Users.
Member: Paid user with full access.
Passive User: Free, inactive user without access.
Member
A user automatically becomes a Member as soon as they are invited to Falcon for the first time.
This setting cannot be changed afterwards.
Members count toward the license and – as long as they remain active – can log in to the system and work according to their assigned permissions.
Members can be turned to inactive users, but this does not make the passive. The remaim members.
Passive User
Passive Users are users who have not been invited as Members.
They are visible in the system (e.g., for assigning responsibilities) but have no active access.
This way, people who do not actively work in Falcon can still be considered, for example, if their role or responsibility in the project needs to be documented.
How a Passive User is created
When adding a new user, the invitation can be skipped → the user will then be created as a Passive User.
Only with an invitation does a user become a Member.
Changing from Passive User to Member
A Passive User can be converted into a Member at any time by sending an invitation.
Important: Once a user has become active (Member), this status is permanent. They cannot revert to Passive User status.
Special case: IT Admin / Service User
If a Passive User is assigned the IT Admin/Service User right, they will automatically receive an invitation.
Despite this invitation, the user will still remain a Passive User unless explicitly invited as a Member.
Service Users cannot perform activities or view content in Falcon. They only have access to security settings and user management.
Service Users are not visible in the system (e.g., when assigning responsibilities).